Senior Fraud Specialist

Job Description:

• Improvement fraud control system:
• Propose and coordinate the implementation of fraud detection technologies and rules.
• Support the development of risk management and fraud control policies and processes.
• Update on new fraud trends and propose appropriate preventive measures.
• Reporting and training:
• Prepare periodic reports on fraud trends, situation, and the effectiveness of control measures.
• Conduct internal training on fraud recognition and prevention for other teams.
• Fraud Detection & Prevention:
• Monitor, analyze transactions, drivers and customers behavior to detect fraud signals.
• Develop and optimize fraud control processes to minimize risks.
• Propose solutions to prevent, detect, and handle fraudulent activities.
• Fraud Investigation:
• Proactive coordinate with Ops and Inspection department to investigate suspected fraud cases.
• Collaborate with other departments (Business Development, IT, Legal) to handle fraud cases.
• Propose violation handling and recovery measures according to current regulations.

Qualifications:

• Bachelor's degree in Business Administration, Economics, Statistics, Data Science, or related field
• Proven experience as a Business Analyst or similar role, preferably in the technology or transportation industry
• Strong analytical skills with the ability to collect, organize, analyze, and interpret large datasets
• Proficiency in data analysis tools and software such as SQL, Python, R, Excel, Tableau, or Power BI
• Excellent communication skills with the ability to present complex findings in a clear and concise manner to stakeholders at all levels
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment
• Strong attention to detail and problem-solving skills with a proactive and results-oriented mindset
• Willing to WORK ONSITE at MOA Complex, Pasay City