Customer Support
S
Syntalix Partners
Full-time
MKSTOREPH. 116 RGV Bldg. Vitales St, Corner Clemente Jose, Malibay, Pasay City, 1300菲律宾
Description
- Provide exceptional customer support through various channels, including phone, email, and chat.
- Assist customers with troubleshooting and resolving technical issues related to products and services.
- Document customer interactions and feedback to improve service quality.
- Collaborate with cross-functional teams to enhance the overall customer experience.
- Maintain a positive and professional demeanor while handling customer inquiries.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
- Experience Level: 0–2 years of experience in customer support or a related role.
- Skills and Competencies: Strong verbal and written communication skills.
- Qualities and Traits: Patience, empathy, and a customer-centric mindset.
- Responsibilities and Duties: Ability to learn and adapt to new technologies quickly.