Customer Service Representative
M
MetHealth
17 - 18.2K PHP
Full-time
Bridgetowne Destination Estate, Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Project ManagementEnglish LanguageCustomer ServiceSalesforceCall Centre
Description
- Provide exceptional customer service via phone, email, or chat
- Resolve customer inquiries and issues promptly and efficiently
- Maintain accurate customer records and document interactions in the CRM
- Assist with product information and troubleshooting
- Collaborate with team members to improve service delivery and customer satisfaction
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 0–2 years
- Skills and Competencies: Excellent communication skills
- Skills and Competencies: Proficient in Salesforce and call center operations
- Qualities and Traits: Strong problem-solving abilities and customer-centric mindset
- Qualities and Traits: Ability to work in a fast-paced environment and handle multiple tasks