IT Technical Support
G
Global Strategic
25 - 30K PHP
Part-time
Global Strategic. 12 Lacson St, Bacolod, 6100 Negros Occidental, Philippines
Customer ServiceSales Pitching and Closure
- Provide technical support via email, phone, chat and ticketing system for email services (Exchange, Outlook, Google Workspace), VOIP services, and computer-related issues.
- Troubleshoot and resolve technical issues related to email and account logins, password resets, account configurations, and email client setup, and account management across various platforms and services.
- Collaborate with IT teams to escalate and resolve complex technical issues promptly.
- Assist in onboarding new employees and contractors onto tech resources