IT-Focused Generalist Analyst

Job Overview:

Level Up Talent Solutions is looking for an IT Generalist Analyst to support internal operations by bridging the gap between administrative tracking and technical system management.

This role is ideal for someone who is highly organized and detail-oriented, with a solid understanding of general IT environments (SaaS tools, hardware, and infrastructure). You will help maintain accurate system records, track asset lifecycles, and identify outdated or unused systems to keep the organization efficient and up to date.

Responsibilities:

• Maintain and update inventory of IT assets, software licenses, and system credentials
• Track and monitor contract renewals, subscriptions, warranties, and lifecycle dates
• Identify and flag orphaned accounts, unused systems, and redundant tools
• Ensure data hygiene across IT tracking systems, spreadsheets, and internal documentation
• Support internal reporting on IT environment status and system health
• Assist in organizing and standardizing IT documentation and records
• Identify potential technical debt and recommend areas for system cleanup or refresh
• Collaborate with IT and operations teams to ensure accurate system visibility

Requirements:

• Strong organizational and documentation skills with high attention to detail
• Basic understanding of IT environments (SaaS platforms, hardware, infrastructure concepts)
• Experience in administrative, operations, IT coordination, or systems support roles
• Ability to manage multiple datasets and maintain accurate records
• Strong analytical mindset with a structured, process-driven approach
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• Comfortable working independently and maintaining ongoing tracking systems