IT Technical Support
D
DDC Coolmakers & Power Builders Corp.
Full-time
Unit - E, Immaculate Conception, 479 E Rodriguez Sr. Ave, Cubao, Quezon City, 1111 Metro Manila, Philippines
Network SecurityDatabase Management (SQL MongoDB)Computer literateKnowledgeable in computerMS OFFICE literateCan edit /lay-outgood in software/hardware
Description
- Provide technical support for hardware and software issues, ensuring minimal disruption to users.
- Install, configure, and maintain network systems and databases to enhance performance.
- Assist in the implementation of network security measures to protect organizational data.
- Conduct training sessions for users on software applications and best practices.
- Troubleshoot and resolve technical issues, escalating when necessary to higher-level support.
Requirements
- Character Qualifications: Honest and trustworthy, Responsible, Professional, Reliable and dependable, Organized , Detail-oriented, Good communication skills, Team player, Positive attitude, Punctual, Confidential, Customer-oriented, Flexible and adaptable, Self-motivated,Problem-solving mindset
- Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field
- Experience Level: 1–3 years of experience in IT support or a related role
- Skills and Competencies: Proficiency in Network Security and Database Management (SQL, MongoDB)
- Skills and Competencies: Strong computer literacy and proficiency in MS Office
- Qualities and Traits: Excellent problem-solving abilities and attention to detail
- Skills and Competencies: Ability to communicate effectively and provide user training