Network & Security Technical Engineer

Responsibilities

• Provide technical consultation and solution recommendations based on customer requirements.
• Conduct product presentations, demonstrations, and proof-of concept deployments.
• Assist the sales team in preparing technical proposals, bill of materials (BOM), and solution designs.
• Support customer meetings, technical discussions, and project requirement analysis.
• Develop network and security system architectures for SMB and enterprise customers.
• Configure, and troubleshoot networking and security products.
• Provide technical support for Ruijie Reyee switches, routers, wireless access points, and cloud-managed networking solutions.

Job Requirements

• Bachelor's Degree in IT, Computer Engineering, Electronics Engineering, or equivalent.
• Knowledge of Wi-Fi networking solutions.
• Managed switches, routers, access points, CCTV systems, NVR, and video surveillance.
• Basic network design and troubleshooting.
• Experience with Ruijie Reyee and Dahua products is an advantage.
• Able to perform device setup, configuration, and onsite troubleshooting.
• Familiar with remote support and system monitoring tools.
• Good communication and presentation skills.
• Able to work independently and handle multiple technical concerns.
• Willing to travel for client support and project deployment if needed.
• Minimum 2-3 years of experience in a related field.