Project Vendor Management Specialist

 Vendor Management Specialist is responsible for supporting project governance, performance tracking, and coordination related to external vendors. This role ensures that vendor-delivered projects and services align with organizational standards, timelines, budgets, and contractual obligations. The role serves as a key liaison between internal stakeholders and vendors to drive delivery excellence, risk management, and continuous improvement.

Responsibilities:

• Manage vendor-related IT projects by tracking project plans, milestones, deliverables, documentation, and ensuring compliance with PMO standards and governance.
• Monitor vendor performance against SLAs, KPIs, and contractual commitments, while facilitating performance reviews and resolving issues.
• Coordinate with stakeholders across IT, business units, procurement, and vendors to ensure technical solutions and project deliverables align with business objectives.
• Track project portfolio, risks, budgets, and contracts, including project prioritization, issue escalation, budget monitoring, and contract compliance.

Qualifications:

1. Bachelor’s degree in Information Technology, Business Administration, Management, Engineering or related field.

2. 2–5+ years of experience in PMO, project management, or vendor management.

3. Experience working with external vendors/service providers is preferred.

4. Exposure to project management methodologies (Agile, Waterfall, hybrid).

5. Familiarity with process management methods that support re-engineering, problem solving and organizational change

6. Proficient in Microsoft Office productivity tools

7. Excellent documentation skills

8. Strong communication and customer service skills

Prepare reports and drive process improvements by developing dashboards, analyzing project and vendor performance, supporting audits, and implementing PMO best practices.