Technical Support Representative
W
Work-1 Manpower Recruitment Services
25 - 28K PHP
Full-time
Alphaland Makati Place
Technical SupportCommunication Skills
Description
- Provide technical support and troubleshooting assistance to customers.
- Respond to customer inquiries via phone, email, and chat.
- Document and track customer interactions in the support system.
- Identify and escalate issues to the appropriate department when necessary.
- Maintain a positive and professional demeanor while assisting customers.
Requirements
- Educational Qualifications:High School Diploma or equivalent
- Experience Level:6 Months and up
- Skills and Competencies:Strong technical support skills
- Skills and Competencies:Excellent communication skills
- Qualities and Traits:Ability to work in a fast-paced environment
- Qualities and Traits:Strong problem-solving abilities