Business Development Executive

Customer Service

• Act as the primary point of contact for customer inquiries and complaints.

• Provide product information, pricing, and availability to customers.

• Resolve issues related to orders, shipments, and product returns.

Sales Support

• Assist the sales team with preparing quotes, proposals, and presentations.

• Maintain and update customer databases and sales records.

• Generate sales reports and analytics to support decision-making.

Administrative Tasks

• Prepare and manage documentation for sales transactions.

• Organise and maintain electronic and paper files related to sales activities.

• Schedule and coordinate meetings, appointments, and travel arrangements for the sales team.

Product Knowledge

• Stay informed about the company's products, manufacturing processes, and industry trends.

• Provide product training and support to new sales team members.

Customer Relationship Management

• Develop and maintain strong relationships with key customers and partners.

• Gather customer feedback and collaborate with the sales and product development teams to improve offerings.

Benefits

• Flexible Working Hours
• Dental & Optical Benefits
• Medical Benefits

• Excellent organisational and multitasking abilities.

• Strong communication and interpersonal skills.

• Proficient in Microsoft Office (Word, Excel, and PowerPoint).

• Ability to work independently and as part of a team.

• Good attention to detail and problem-solving skills.

• Self-motivated, proactive, and target-oriented.